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When a care home enters financial difficulty, the complications can be far-reaching, impacting service users, residents, their families, care staff, management teams, and local authorities. A prolonged gap in trading due to insolvency can compromise Care Quality Commission (CQC) status, patient trust, and live contracts. If your care home is in financial difficulty, consider your options early, whether that is company rescue or closure.
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We are often approached by care home directors who cite similar pressures, such as discrepancies in local authority funding and rising staffing costs. The common pressures include:
All care homes, from residential care homes, nursing care homes, to respite care homes, face unique pressures. From refinancing care homes to support expansion plans, to launching accelerated sale processes for time-sensitive care homes, to securing the sale out of liquidation for distressed care homes, our Insolvency Practitioners are experienced in a range of insolvency scenarios.
Care home insolvency is highly sensitive because continuity of care for residents must be prioritised alongside protecting the commercial position of the business or charity. Our licensed Insolvency Practitioners specialising in health and social care work closely with the CQC and relevant public authorities on most cases.
Our work involved securing a buyer for a homecare business with over 2,500 staff after a Time to Pay arrangement was refused. We successfully ensured local authority contracts continued without disrupting delivery of care to 4,000 vulnerable service users.
Another case where continuity of care was the primary focus was when we were appointed administrators of a social care provider responsible for supporting 1,500 service users across 10 local authorities. We retained essential staff until a suitable alternative service provider was secured, successfully transferring care services within six weeks of being appointed.
“Shaun really helped me for quick legal advice in a stressful situation where I needed advice QUICK. Called me back within 30 seconds and gave me the advice I needed. Thank you”
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The right option for your care home depends on whether the underlying business is viable, and how much time you have before creditors or CQC act.
You must seek advice from a licensed Insolvency Practitioner to determine the right route for your care home.
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If your care home is in financial difficulty and operating costs are no longer sustainable, consider your rescue options. Where a care home is struggling with HMRC tax debts, a Time to Pay (TTP) arrangement is often the first thing worth exploring, giving the company additional time to bring tax arrears up to date, avoiding formal insolvency.
Where there are more creditors than HMRC, such as catering vendors, staffing agencies, or personal protective equipment (PPE) suppliers, a CVA is a payment arrangement whereby the company can make reduced monthly repayments, typically over 3 to 5 years. This can be useful for leasehold care homes to renegotiate rent with the landlord as part of the arrangement. A CVA is a realistic option if the underlying business is viable and creditors vote in favour of the CVA proposal.
If creditor pressure is severe, administration gives the company legal protection while the administrator, a licensed Insolvency Practitioner, assesses whether the business has a future. During company administration, the priority is to keep the home trading and secure continuity of care, while a rescue plan is determined. A sale of the care home may be considered if the only way the home can remain open, protect resident placements, and save staff jobs is under new ownership. A buyer needs their own CQC registration before taking over, so this route needs to be planned early.
Closing a care home affects directors, creditors, and residents. If a Creditors’ Voluntary Liquidation is the only realistic option, your Insolvency Practitioner will consider a range of factors:
If your company enters a CVL, you may be entitled to claim director redundancy, along with unpaid wages, holiday pay, and other statutory entitlements, depending on your age, salary, and PAYE status.
We were appointed to advise a small, independent residential care home in the North West of England, registered with the CQC to provide care to around 20 residents. The company had built up significant tax arrears, and after continued non-payment, HMRC issued a winding-up petition.
We were brought in after the petition had already been filed, which left very little time to act before the company's bank account was frozen. We initially explored a CVA or administration, but the tight timescale meant a Creditors' Voluntary Liquidation was the only realistic route. We were then able to sell the business and its assets out of liquidation to a new operating company. The sale meant the home stayed open, 16 residents continued living there without disruption, and all 17 staff kept their jobs.
“We became involved after the petition had already been issued, which gave us very little time. Our first attempts were to explore a CVA or administration, but the timescale and the bank freezing the account meant a Creditors' Voluntary Liquidation was the only realistic option left. Selling the business out of liquidation meant the home stayed open, the residents didn't have to move, and every member of staff kept their job.”
Shaun Barton, Partner, Real Business Rescue
Our licensed Insolvency Practitioners have considerable experience advising care home directors, and understanding the added pressure of protecting residents, staff, and CQC status, while resolving the financial position. Whether your care home has a viable future through a CVA, Time to Pay arrangement, or administration, or the right outcome is a sale or a Creditors' Voluntary Liquidation, we'll talk you through your options. Contact our team for a free, no-obligation consultation to understand your financial position.
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