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If your company is struggling financially, you may be used to receiving payment reminders and demands from your creditors. And if you don’t pay what you owe, those reminders can quickly turn into threats of legal action.
Creditors, such as HMRC, lenders and suppliers, can and often do take limited companies to court in an attempt to recover the money they are owed. As a company director, you receive a level of protection. However, in certain circumstances, your company’s creditors may also be able to pursue you personally.
Here we explore the action your creditors can take, how the process works and the potential legal and financial consequences.
Creditors can take action against your company for unpaid debts, but they can’t ordinarily pursue you personally. That’s due to something called limited liability.
When you set up a limited company, it has a separate legal identity from the people who run it. The company is responsible for its own debts, and when it cannot pay what it owes, its creditors can pursue it for repayment.
As a director or shareholder, although you run the company, you are a separate legal and financial entity. That means you are not liable for its debts, and its creditors cannot pursue you personally. Instead, your liability is limited to the amount you have invested in the business.
Therefore, if the company fails, your personal assets are protected, and you will only lose the money you invested in the company. However, there are some exceptions to this rule that we’ll explore shortly.
Your creditors have several legal routes they can take to recover an outstanding debt from your company.
County Court Summons
If their initial payment demands are unsuccessful, the first step creditors often take is to issue a County Court Summons. A County Court Summons gives you 14 days to respond, either by paying the debt in full, arranging a payment plan or disputing the debt if you believe it’s invalid.
County Court Judgment (CCJ)
If you ignore a County Court Summons or your argument against it is rejected, the court can issue a County Court Judgment against your business. A CCJ is a formal court order to repay the debt. If you pay what you owe, including court costs, within 30 days, the CCJ will be set aside. However, if you don’t, it will be registered with the credit reference agencies and remain on your business’s credit file for six years, impacting your ability to obtain finance.
Enforcement action
If you don’t pay a CCJ, your creditors can return to the courts to begin enforcement action against the company. They can do that by obtaining a High Court Writ or Warrant of Control. You’ll receive a Notice of Enforcement giving you seven days to pay what you owe. If you don’t, enforcement agents may visit your company’s premises to collect payment, negotiate a repayment plan, or, if necessary, seize business assets to recover the debt.
Statutory Demand
A Statutory Demand is a separate legal route to a CCJ, and can be a fast-track way to enforce payment. If you owe a creditor £750 or more, they can serve your company with a Statutory Demand. That gives you 21 days to pay what you owe, dispute the debt or make a repayment arrangement. If you don’t respond, the creditor can use it as evidence that your company is insolvent and apply to the court to wind up the business.
Winding Up Petition
If your company does not pay a Statutory Demand or CCJ, the creditor can file a Winding Up Petition with the court to force the company into liquidation. If you do not pay or dispute the debt within seven days, the petition will become public knowledge and the company’s bank accounts will usually be frozen. The court will then decide whether to make a Winding Up Order to close the company.
As you can see, a creditor has several ways to pursue a company for an unpaid debt, but what about a director? Although directors benefit from limited liability, there are circumstances in which a court can make them personally liable for the debts of their company.
If you sign a personal guarantee for a loan, lease or other credit agreement that the company cannot pay, that creditor can call in the guarantee and ask you to settle the outstanding amount. If you do not pay what you owe, the creditor can pursue you through the courts and your personal savings and assets, including your home, could be at risk.
If you continue trading when the company is insolvent and it incurs further debts that it can’t pay, you could be ordered by the court to contribute to the debts personally. In this case, it is not a creditor that will take you to court. It’s usually the Insolvency Practitioner, acting as the liquidator or administrator, who will investigate the directors’ conduct and initiate a wrongful trading claim.
Legal action can also be taken against a director personally in serious cases of fraud or misconduct. In this instance, it is usually the Insolvency Service that initiates the proceedings. That can lead to director disqualification and, in serious cases, criminal charges resulting in fines or even a custodial sentence.
You could also be at risk if you’ve used company funds for personal expenses or paid dividends without sufficient profits. In this case, the liquidator or administrator may bring a misfeasance claim against you through the court, requiring you to repay the money to the company for the benefit of the creditors. In more serious instances, the Insolvency Service may also pursue director disqualification proceedings.
If your company has debts it cannot pay, burying your head in the sand and ignoring the problem will only make things worse. It’s far better to respond to your creditors, explain why you cannot pay and attempt to negotiate an affordable repayment plan.
You should also seek advice from a licensed Insolvency Practitioner at your earliest opportunity. They will assess whether your company is insolvent and explain your available options. Their guidance will also help you understand the steps you can take to manage the situation responsibly and minimise the risk of personal liability.
The right option will depend on your situation, but may include:
If you're worried about creditors taking legal action over company debt and how it might affect you personally, our business rescue specialists can help. Whether you need support with business rescue or company closure, we’ll explain your options and guide you seamlessly through the process. Get in touch for a free consultation or arrange a meeting at your nearest office.
Still unsure whether liquidation is right for your company? Don't worry, the experts at Real Business Rescue are here to help. Our licensed insolvency practitioners will take the time to understand the problems your company is facing before recommending the best course of action going forward based on your own unique circumstances.

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